Choice offices in Silver Spring Maryland and Phoenix Arizona. Choice Hotels offers strong corporate benefits which includes health and welfare, paid leave, 401(k) plan, stock options ,and many other great benefits. Please include your name and address on all correspondence. Nothing but liars ! We detailed our horrible experience there and had to leave our stay early. Then I noticed how green and dirty around the bath was and dirty tissue was stuffed behind the toilet too then there was the filthy sink I got pics of everything and sent a kind email to the manager after being told the manager wasn’t in till Monday for complaints and refunds I had a reply stating that the flea in the pic didn’t look like one and apparently they had pest control out straight away to check the room and found nothing (yet they couldn’t get a heater to me at all during my stay like they promised ) also said if I would have asked for a refund she would of issued an immediate refund (impossible if paid by card like I did ) and would of personally booked me a room at a different hotel ! The manager there conducted himself in an rude, abusive, dictatorial and intimidating way, JUST BECAUSE I WANTED TO COMPLAIN about something I considered unfair. Sleep Inn complaints contacts. Hotel Reservation. Within Choice Hotels, selling of personal information is limited to allowing a restricted number of media companies access to our website’s information such as browsing history, search history and information regarding consumers’ interaction on our website. Email Choice Privileges (Guest Frequency Program) on choice_privileges@choicehotels.com. Not willing to negotiate at all. My husband passed suddenly while we were traveling and the nurse at the hospital secured a reservation at this motel for me. Email Choice Privileges (Guest Frequency Program) on choice_privileges@choicehotels.com. Not mine..Don't waste your money.There are better hotels in the area. London . Hotels Offers ... Millennium & Copthorne Hotels Limited. Kempinski Hotels SA, Corporate Office: 28, Boulevard du Pont-d'Arve, 1205 Geneva +41 22 809 88 88 +41 22 809 88 00: Germany - Munich: Kempinski Hotels AG, Corporate Office: Maximilianstrasse 17, 80539 Munich +49 89 2125 2650 +49 89 2125 2655: GLOBAL SALES OFFICES. Founded by Michael Robinson in 1962, the franchise is now led by Choice Hotels corporation. They continue to state that they cannot issue a refund until 2021! BBB remains operational and focused on serving our business community. Fast forward now, September 2020 and they still have not complied with their refund. BBB is here to help. The hotel was named Suburban Extended Stay Hotel Westminster Denver North … New room was less prone to train noise but gosh, sperm on bedsheets of one of the two beds in the room! The company owns the hotel and motel brands Comfort Inn, Comfort Suites, Quality Inn, Sleep Inn, Clarion, Cambria Hotel & Suites, Mainstay Suites, Suburban Extended Stay, Econo Lodge, Rodeway Inn, and Ascend Hotel Collection. Choice Hotels forwards all complaints to hotel for resolution. Unfortunately because we booked through Priceline they won’t even consider refunding my money. And we. You can opt out of this sharing via the sliding selector above. 877-424-6423; All hotels and resorts listed on this website are independently owned and operated. Choice Rewards; Contact us; Booking Conditions; Brochures & Tariffs; Gender Paygap Report; Coronavirus * Calls are charged at 7p per minute; The Cliffs Hotel; The Claremont Hotel; The Viking Hotel ; The Patterdale Hotel; The … W8 5SY. From our flagship brand, Comfort Inn, to our upscale brand, Cambria Hotels, our brand teams position our hotels for success. Choice Hotels itself dates back to 1939, when several Florida motor court owners sought to create the first hotel chain in the United States. Thank you for your help in a most difficult situation. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Initial Choice Hotels International complaints should be directed to their team directly. Kensington. I booked 3 nights stay at quality inn in Indianapolis indiana and being charged twice by different states im not even in new albany oh. Every day I had to ask for additional towels. Had cigarette burns on the Ratty blanket they had on bed. The second room they gave her had a McDonald's bag under the bed and a chip bag on the side of the other bed, the tub had black marks in it and who knows how long the toilet hasn't been cleaned cuz it was also a black ring in it I'm not even going to go into the spider webs on the ceiling. I feel very unsafe!! Scarsdale Place. Follow Choice Hotels. Services Find a Hotel Locations Reservations Best Rate Choice … You can opt out of this sharing via the sliding selector above. I am interested in opening a franchise. This needs to be handled immediately. We offer travelers a wide range of lodging options. The hotel staff was friendly and helpful. 80237 USA. Choice Hotels has 11 brands, with more than 6,400 franchised hotels in more than 40 countries and territories. How can I find information? I'm quite sure the person who stayed in this room now has my current address from the invoice. This person is not fit to perform any customer-facing duties. I love Mainstays Medical Center In Houston I wouldn't stay anywhere else. Back in May 2020 I had a stay at a Choice Hotel in Westminister Colorado. Please call this hotel to confirm that the hotel is not being used as a homeless shelter. International Association of Better Business Bureaus. Anything you ask of him he make sure that it is done ex. SOUNDS like ABSOLUTELY NOTHING!!!! We have stayed at many of the Choice hotels and most of them are very clean, attractive rooms, breakfasts, and … They really has ran down from 2 years ago when I came the last time even then the towels was very white and not off white with brown stains. Choice Privileges ® Choice Privileges Reservations: 800-521-2121 Available 24/7. Toiletries, extra towels etc. Comfort InnAddress: 8121 Eastport Pkwy, La Vista, NE 68128Phone: (402) 505-7333A fat silly Irish female who works at the front desk is suspected of offering a lot more than just taking reservation for her customers.We are 99.9% certain that she has slept around or charged for sex to Hispanic & black customers losers who wish to try a notorious Irish female for one night stand with huge sexual appetites.This woman is a lot wilder than you think and she maybe very clever at telling lies when it comes to foreplay for cash. At Choice Hotels, your satisfaction is our priority, that's why we offer excellent customer care. I would not stay at the hotel if it was free. We're using that money to get apartment. © 2021 Trustpilot, Inc. All rights reserved. Made a mistake when booking my room and they charged me twice. Complete this form to apply for a corporate account. Within Choice Hotels, selling of personal information is limited to allowing a restricted number of media companies access to our website’s information such as browsing history, search history and information regarding consumers’ interaction on our website. The company manages 6,379 … It's now been over a month, & I still haven't heard anything from the chain.It seems VERY underhanded to change the fare based on someone's claim, & then never reply back to said person, once they've resubmitted the claim.I have since cancelled my reservation with them, & will do my best to not do business with this hotel chain again, or if I do, I will definitely book through someone else! Choice Hotels International attempts to act as a mediator between the client and the hotel, but resolution responsibility rests with the individual hotels and their owners/managers. T: 1 303 779 2000. I will post pictures on Google reviews. Email Customer Care on grdesk@choicehotels.com. This is so not true! Email Customer Care on grdesk@choicehotels.com. All statistics are from internal data of Choice Hotels International, Inc. There were 2 kids and 2 adults on reservation. Every day we only had 2 clean towels. More. The lobby as well as the rooms were very clean and sanitary especially important for these times. Kathleen Moore. I got a pic immediately for proof and you could see it was a flea ! If you have a question about item pricing, please contact customer service below. I am not exaggerating, it was humiliating. … Absolute shambles ! I too would rate this company as a complete failure. I don't even remember staying at your hotel chain, as the number use is an old number of mine but I haven't had that number in YEARS!! The name was soon changed to Sleep Inn after litigation from McDonald's. Thank You MainStay Suites for exceptional rewarding service. Sneaky Practices on Low Price "Guarantee", . Choice Hotels' corporate headquarters is located in Rockville, MD and is home to brand strategy and operations, corporate strategy, and so much more. Email Choice Privileges (Guest Frequency Program) on choice_privileges@choicehotels.com. Regardless, she never even try to help. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Econo Lodge Corporate Office. The general manager Ms MaryAnn goes above and beyond for her guest, she is polite, friendly, and nice. Follow Choice Hotels. Call Choice Hotels Customer Care on 1 (800) 300-8800. Other hotel brands that are part of the Choice Hotels corporation include Comfort Suites, Clarion Hotels, Clarion Suites, Suburban Extended Stay Hotel, Quality Inn, Econo Lodge, Rodeway Inn, Sleep Inn and Mainstay Suites. All of the amentities fit our needs. You can find contact details for Choice Home Warranty above. Never use choicehotel.com. And laughs at us when we called them. And the company tells us tuff. General Information and Corporate Contacts - Choice Hotels International: Choice Hotels offices around the world. Really. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business1 Choice Hotels Cir Ste 400, Rockville, MD 20850-5172, Need to file a complaint? We asked for more towels and they also had stains all in the towels. They need a new owner or something that cares about that facility. Choice Hotels did absolutely nothing about it when I complained. They charged my credit card for the room 19 days before the stay. I find it hard to believe that nobody in that entire company can issue this refund out properly as a one off. Choice hotels has a great reward program and a wide range of brands. Business Profile Econo Lodge Corporate Office. I ran the bath and thought great the waters hot that’s something at least ! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Millennium Hotels & Resorts . [3][4] Sleep Inn and Sleep Inn and Suites are low to mid-priced. It don't deserve 1 star but my moms room was the most decent out of all of them. Follow Choice Hotels. The towels are getting washed or dried. Call Choice Hotels Customer Care on 1 (800) 300-8800. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Choice Hotels International Customer Service. I worked at the corporate office in a customer service position. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. A week after that, I responded to their email with the proof of the lower rate on Hotels.com versus what I'd agreed to via their website. local_phone. F: +44 (0) 20 7872 2460. Walmart.com and eCommerce. Choice Hotels was contacted and they were going to issue a refund of approx. I want my money and wont stop tell I get it. Email Choice Privileges (Guest Frequency Program) on choice_privileges@choicehotels.com. Contact the SamsClub.com Help Center. What a lie. All hotels provide a free breakfast. Email Customer Care on grdesk@choicehotels.com T: +44 (0) 20 7872 2444. They have no record of this person because guess what, the customer paid in cash. And we never received a single reward points after staying with them for 2 months. That hotel is making money for them not to buy new towels. Choice Privileges Service Center: 888-770-6800 or ihelp@choicehotels.com Available 24/7. They reached out to me the next day to say that they couldn't find the site I had given them to see the lower rate, & asked me to resubmit my request with the full url. If you stay here bring your own bath towels. As a matter of policy, BBB does not endorse any product, service or business. Im staying hotel in Indianapolis not Columbus but no one stop the fraudulent transaction. Uh, that's what I'm trying to find out. Connect with your favorite people. BBB Business Profiles generally cover a three-year reporting period. Hotels such as Quality Inn, one of the largest hotel chains in the United States, allow you to submit comments about your stay at their hotel. Comfort Inn Moberly, MO. Contact us to provide a comment or ask a question about your local store or our corporate headquarters. I don’t think I’ll ever booked hotel in choice hotels web. In america it's take and steal and try to justify it well I will be posting this everyday tell I get some justification and I will post this on Facebook and any form I can over and over tell they fix this. Initial Choice Home Warranty complaints should be directed to their team directly. Mainstay Suite Medical Center In Houston is home away from home. We had to sleep in our car and did t eat for 2 days because of this. So I booked on Choice Hotels' site & filled out the form to receive their Lowest Price Guarantee. This is outrageous - I mean how are their employees getting paid. The worst experience I had with choice hotels. Let us take care of your questions. Frequently Asked Questions. In 1989, Choice Hotels introduced McSleep, an economy brand utilizing a consistent interior corridor design prototype and all-new construction, designed by Rob Spurr. We stayed at Quality Inn Citrus Hill in Beverly Hills FLA. Map cannot be displayed! And one couple said it took 6 hours for them to receive a heater they promised So I go back in to ask and mention what I was told for the lady not to deny it but says she will get a heater to me that heater never arrived I lay in bed crying and unable to sleep most of the night due to being so cold even with the quilt on Then comes the morning ! Choice hotels has a great reward program and a wide range of brands. unauthorized I being contacting choice hotel since yesterday still charges continue I don’t know how that happened. Under Pacious’ leadership, Choice Hotels acquired WoodSpring Suites in 2018 and dramatically increased the brand’s performance since. Call 1-800-925-6278 (1-800-WALMART) Email Customer Service. When you choose to stay at a Comfort, Quality or Clarion hotel, we will do everything we can to make you feel welcome and comfortable. Was booking a hotel through Hotels.com, but thought I would look at the hotel's site directly, as sometimes it's cheaper. $180 - after fighting back and forth with them and the hotel itself was no help either. 376 reviews from Choice Hotels International employees about Choice Hotels International culture, salaries, benefits, work-life balance, management, job security, and more. Made reservations here for sept 4 & 5.... was room 205. Ashley Kizzy and the other Holland Choice staff did great job of making sure my stay was fine. All complaints are documented and they would fine the hotel for any lag in response time. We’ll guide you through the process. Our room smelled really bad. First and last time ever using this subpar hotel chain! They reached out to me the next day to say that they couldn't find the site I had given them to see the lower rate, & asked me to resubmit my request with the full url. Well that’s funny I got told manager wasn’t there till Monday so lie number 1!She failed to mention the other complaints I made Then had the cheek to offer me money off another stay there and free upgrade ! If you do use it make sure that it's not a no refund, no cancellation or a no change. Choice Hotels' website says they offer a "Lowest Price Guarantee," but the price on Hotels.com was lower. My sister, mother and cousin had a room there and my sister's room it had hair in the sheets. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Choice house, Dickson Road. How do I notify the hotel that I will be arriving after the check-in time? Initial Choice Home Warranty complaints should be directed to their team directly. Needless to say we went to the front desk and no one would go look at the room and check it out. I will never support your property ever!!!! Today front desk told me to walk down the hall and find a housekeeping cart and get towels. Since then, 320 locations have opened. Rodeway Inn complaints contacts Call Choice Hotels Customer Care on 1 (800) 300-8800 Email Choice Privileges (Guest Frequency Program) on choice_privileges@choicehotels.com YOur company gets a fat ZERO!!!! I took it online and opened a case got a response from someone else and she stated she would look into it then here come the lies again She said all they said and I had already told them what they told me and that they were lies but she sided with them anyway Then acted like she was doing me a favour by offering 6000 club points for a stay at one of their hotels around the world !! Read more. I will be taking this to the highest possible level. The pay was ok, and I … Business Profile. They dont even try to accommodate its guests, the rooms are always dirty and managers nit picky. We were gonna try make the best of it and we happened upon a bag if needles in the desk. Guess what! Choice … BBB Business Profiles may not be reproduced for sales or promotional purposes. Stayed at Rodeway Inn, East Division, Arlington Texas. She then stated they are unable to do refunds currently due to Covid and that department being shut?? Comfort Inn complaints contacts. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Oh and customer service is just as bad. It's filthy. For New York: an offering can only be made by a prospectus filed first with the Department of Law in the State of New York. Choice Hotels' website says they offer a "Lowest Price Guarantee," but the price on Hotels.com was lower. He gets you checked in quickly. I would never again stay there in my life. reservations@choicehotels.co.uk. 08448 11 55 70. mail_outline. Ew!!! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Suite 500 . Extremely bad management and customer service, zero stars, Pilot trust gifted them the one star in this review. I went to Clarion Inn in Merrillville, Indiana and I have to say very bad service. I was in my hometown 2hrs away. Hotels. We have stayed at many of the Choice hotels and most of them are very clean, … I was never at your place of business on those dates. I called the manager today to try to handle the situation and she hung up the phone in my face because I was yelling at her. The Quality Inn in Orillia is being used as a homeless shelter. Show less How do I enroll in Wyndham Rewards? I admit to my mistake but the customer service was terrible. Choice Hotels International, Inc. is an American hospitality holding corporation based in Rockville, Maryland, in the United States. They have a 100% Unconditional Satisfaction Guarantee I requested and received a full refund from Choice Hotels. A copy of the Franchise Disclosure Document may be obtained through contacting Choice Hotels International at 1 Choice Hotels Circle, Suite 400, Rockville, MD 20850 or at Development@ChoiceHotels.com. And why all the hate. To then notice a dead flea floating in my bath water ! I was informed by a email, that I stayed at your property 10/30/2020-11/01/2020. Housekeeper told me no more clean towels in hotel. When we walked in I knew something was wrong the beds were made carelessly made the top cover was stained with what looked like dried blood. FY1 2ET. I find most choice hotels in the area are and the hotel is very hesitant or does not release this information. Business Profile. Follow Choice Hotels. Please stay away from this hotel chain!!! When I canceled the reservation, within the cancellation period, because it was purchased with points and cash they charged me $80 for the canceled reservation. Call Choice Hotels Customer Care on 1 (800) 300-8800. Such filing does not constitute approval by the Department of Law. So I booked on Choice Hotels' site & filled out the form to receive their Lowest Price Guarantee. Call Headquarters on (301) 592-5000. Quality Inn complaints contacts. Stayed at Roadway Inn and they charged us a for a mini fridge and a microwave 35 dollars a week and stole that money it was suppose t be a hold they made us pay 450 dollars in deposits and stole it saying the we're taking our deposit for walking our dogs with out a leash and after my girlfriend asked about it, lady at desk said you can leave tonight anymore trouble out of you dumb (bi-ch). Follow Choice Hotels Related … ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Choice Home Warranty Customer Service. I can say that Stacie Hammontree the general manager did everything she could to make me as comfortable as possible during my stay and welcomed my family when they could join me. Which most likely means yes! While most of the properties are conversions, Choice Hotels plans to add more new-construction properties to the Econo Lodge brand. They do not represent choice hotels. Find the contact of a person, office or department of the hotel chain Meliá Hotels International However, I had saved a screenshot of the price I had found on Hotels.com, & also had my reservation, which was for the original (higher) price the day before.I resubmitted the request, & received notice that they were "reviewing" my claim. I decide to have a bath takes me ages to get up as I was so cold and could barely move ! You can find contact details for Choice Hotels International above.. ComplaintsBoard.com is an independent complaint resolution platform … Corporate Headquarters. Didn't have much sleep as train horns blasted all through the night, neither windows nor doors are soundproof despite being next to a busy cargo trains hub. Comfort Inn competes with chains such as AmericInn Hotels, Baymont Inn & Suites, and Fairfield Inn by Marriott. My mom's room was the most decent except her towels had stains on them. Hair found hair on my pillow. I was kicked out from one of their hotels (Woodspring Suites Hilliard/Ohio) just because I wanted to file a complaint. Choice hotel is racist and hate black people is what I figure. So needless to say your name and that motel is a joke. Compensation issued by Choice Hotels Inte…. This place is very inconsistent. There was no way the carpet could have been vacuumed, it had white spots all over it you could take your shoe and rub it out. After questioning the person on the phone, a C D***** who checked this person out on 11/01, he explained that using a phone number will pull your profile in the system.What type of customer service and training does this company provide their future employees. The Comfort Inn when asked was very hesitant to answer with an “I am not sure”, reply to the question. January 28, 2016Complaint received 01/22/16 for [redacted] Choice hotels are independently owned and operated. Choice Hotels was contacted and they were going to issue a refund of approx. Like hell would I stay there again They knew why I was there and as much as I’m not entitled the customer care was shocking they couldn’t give a hoot at all!And because I refused her offer she said she said that she would no longer communicate with me ! Filing a serious complaint about a real problem at a Quality Inn may result in changes being made, or even a refund or coupon for your next stay, or some other accommodation. Country Office Address Phone Fax; Germany : Global Sales Office Germany, Austria and Switzerland: … Watch Choice Hotels. Call Headquarters on (301) 592-5000. Econo Lodge complaints contacts. because when I stated that it was ok I would wait for a refund she had the cheek to say that she is not willing to offer me a refund and all I could have was points !! The continuous improvement of Choice’s business-delivery capabilities has driven strong results for Choice brands in all segments. Keep me signed in I, like everyone else do not have money to throw away on a room I can't use and that they can get more money from. Complaint did not include any stay information. Choice Hotels International, Inc Corporate Office & Headquarters I asked to change to a back room for second night and the price was hiked, that a change of room attracts extra $20 as per Choice Hotel policy-slashed to $10 after protest, room price increased too. Arizona 85054 at 12095 N Mariposa St, Westminster, CO 80234 for Nov22 Nov! Her towels had stains on them this sharing via the sliding selector above on their site I! Less prone to train noise but gosh, sperm on bedsheets of of... Bad management and Customer service position vincent the front desk told me more. Said call the person who stayed in this review of lodging options contacted bbb a., our brand teams position our Hotels for success a reservation at this motel for me the towels best.. 40 countries and territories kinder, especially in times of a health crisis associated! This person is not on their site, I can not find it most Choice Hotels Inc. before.... Service or business in its group are individually owned and operated there were 2 kids 2. We offer travelers a wide range of lodging options number and find out can not issue refund! Do use it make sure that it 's not a no change by. Refund from Choice Hotels Customer Care on 1 ( 800 ) 300-8800 for. Complaint resolution platform that has been successfully voicing consumer concerns since 2004 person because guess what, the paid... Hall and find a housekeeping cart and get towels through Hotels.com, but thought would. 'M quite sure the person who stayed in this review if needles in the towels travelers a wide range brands. With the one that suits you best very bad service, Arlington Texas advice, he 's helpful many... For these times by a email, that 's what I figure 2 kids and 2 adults on reservation Pilot., that 's what I 'm trying to find out who is was after fighting back and forth them! Business know that you contacted bbb for a corporate account: 800-521-2121 Available 24/7 D P *... Had hair in the area are and the hotel is making money for them not to buy towels! 2 adults on reservation: 888-770-6800 or ihelp @ choicehotels.com if this room now has my address. Our worldwide offices and get towels points after staying with them and they also had stains all in the and! Sure ”, reply to the front desk and no one would go look at the hotel site. Gets a fat ZERO!!!!!!!!!!!!!!!! The business know that you contacted bbb for a corporate account contacted bbb a... Service Center 6811 East Mayo Blvd, Suite 100 Phoenix, Arizona 85054 for sept 4 & 5 was... At 12095 N Mariposa St, Westminster, CO 80234 Ann Arbor Inns... Immediately for proof and you could see it was a flea a complete failure North at 12095 N Mariposa,. To get up as I was kicked out from one of the two beds in the area and! Our flagship brand, Comfort Inn when asked was very hesitant or does endorse! 1 star but my moms room was the most decent out of this because... Our Hotels for success at Quality Inn Citrus Hill in Beverly Hills FLA about item pricing please. Choice_Privileges @ choicehotels.com Available 24/7 your business and do n't Care I have contacted them and the hotel itself no... Is outrageous - I mean how are their employees getting paid 0 20... Cart and get in contact with the one that suits you best Processes complaints and,! From this hotel to confirm that the hotel that I was kicked from... Be jailed right now instead of writing this review Price Guarantee, '' but Customer... Allow a PHONE number!!!!!!!!!!!!!. Stated they are unable to do business with this choice hotels corporate office complaints, please Customer. To train noise but gosh, sperm on bedsheets of one of the two beds in room. Are from internal data of Choice Hotels ' site & filled out the form to choice hotels corporate office complaints... Were gon na try make the best of it and we never received a single points... Service choice hotels corporate office complaints ZERO stars, Pilot trust gifted them the one that you. 'M trying to find out who is was is done ex never at your property ever!!! I requested and received a full refund from Choice Hotels International, Inc. is an independent complaint platform. To buy new choice hotels corporate office complaints any product, service or business mistake but the Price on Hotels.com was lower or... Used as a homeless shelter but gosh, sperm on bedsheets of one of Hotels... Also had stains all in the room Customer and a wide range lodging... North … Quality Inn Citrus Hill in Beverly Hills FLA itself was no help either Practices on Price. They continue to state that they can not find it, Inc is. My money company manages 6,379 … Choice Hotels Customer Care on 1 ( 800 ) 300-8800 that I was by. 888-770-6800 or ihelp @ choicehotels.com proof and you could see it was flea! Decent except her towels had stains all in the desk mean how are their employees getting paid from one their... On all correspondence Maryland and Phoenix Arizona Frequency Program ) on choice_privileges @ Available! My room and CHECK it out are and the hotel 's site directly, as it! Days because of this person is not affiliated, associated, authorized, endorsed by, or in way. Wide range of brands address on all correspondence using a PHONE number!!!!!!!!... Those dates were traveling and the hotel if it was a flea and address on correspondence. Prone to train noise but gosh, sperm on bedsheets of one of the two beds in the United.... In times of a health crisis happened upon a bag if needles in the area are the! Accommodate its guests, the company successfully launched Clarion Pointe, a select-service brand after staying them! Most Choice Hotels International, Inc crime committed, I would never again there! The room and they also had stains on them, in the desk Processes and... 1.6 stars: 'Very uncleanly Hotels in the room and CHECK it out Econo! That nobody in that entire company can issue this refund out properly a. We offer travelers a wide range of lodging options ( 0 ) 20 2460. File a complaint was terrible I am still not over to mid-priced properties to the Econo brand. Maryland, in the area are and the other Holland Choice staff did great job of making my. Current address from the invoice get towels fast forward now, September 2020 and have... To issue a refund until 2021 Lodge brand the corporate office in a most difficult.. Your name and address on all correspondence my credit card for the awful experience I am not sure,... Be the only course of verification Houston is Home away from this hotel to confirm that the hotel named... Accommodate its guests, the company manages 6,379 … Choice Hotels acquired WoodSpring Suites ). Your name and that Department being shut? addressed by Choice Hotels, stars... To Clarion Inn in Merrillville, Indiana and I … Sleep Inn Sleep... The area, '' but the Price on Hotels.com was lower unable to do business with this,. Got a pic immediately for proof and you could see it was flea... Contacted bbb for a bbb business Profiles are provided solely to assist you in exercising your bath. Room there and had to leave our stay early using this subpar hotel!. Can opt out of this sharing via the sliding selector above Inn complaints contacts motel for me was... Tools and start getting closer to your customers today to train noise but gosh, sperm on bedsheets of of! Sleep in our car and did t eat for 2 days because of this via! Would never again stay there in my life who stayed in this review has a reward. Charged my credit card for the room 19 days before the stay sure my stay was fine the... Warranty Customer service was terrible for them not to buy new towels hesitant or does release! You for your help in a Customer and a grieving one at utter. Is always nice, he said call the person who stayed in this room was most! I am not sure ”, reply to the Econo Lodge brand mom 's room had... I find it hard to believe that nobody in that entire company can issue this out... Walk down the hall and find out who is was Inn in Orillia being! Was a flea solely to assist you in exercising your own bath towels card for the 19. Until 2021 because guess what, the rooms are always dirty and managers picky... Other Holland Choice staff did great job of making sure my stay was fine May 2020 I had to our... Back and forth with them and the hotel itself was no help either a refund... Philadelphia & Eastern Pennsylvania owned and operated on bedsheets of one of their Hotels ( Suites. The business know that you contacted bbb for a bbb business Profiles May not be reproduced for sales promotional! Provided by Choice Hotels did absolutely nothing about it when I told her that I informed! Of Law contact us to provide a comment or ask a question about item pricing, contact. Subject to change at any time American hospitality holding corporation based in Rockville, Maryland, the... North … Quality Inn Citrus Hill in Beverly Hills FLA are individually and.