To get a Direct Line pet insurance quote, click here or call 0345 246 8705—but before calling keep in mind that buying online is cheaper, because you'll get 12 months for the price of 9 (the first year). Direct Line uses the review site Reevoo to collect customer feedback and its pet insurance scores 8.9 out of 10 based on over 1,800 reviews in November 2019. Advertiser Disclosure: NimbleFins is authorised and regulated by the Financial Conduct Authority (FCA), FCA FRN 797621. Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy.Â, Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. Cover for advertising or reward if your pet goes missing. Compare the best pet dog insurance policies. Bought By Many Complete - up to £15,000 vet fee cover for accidents and illness that will renew each year. Direct Line is probably one of the best known and innovative UK Insurers. For example, if your pet incurs £300 of vet bills for an ear infection at age 2, they still have £7,700 of vet cover left over to treat another ear infection, regardless of when it occurs—even years later. Read Guest's review of the Direct Line Pet Insurance, 41 of 86 Direct Line Pet Insurance reviews, & compare with other Pet Insurance at Review Centre. Acupuncture, homeopathy, herbal medicine, Chiropractic manipulation, physiotherapy, osteopathy, hydrotherapy, etc. Protect your dog or cat today. PetPlan policies include dental illness and injury but don't cover euthanasia. While a lower premium is certainly attractive, remember that you'll pay more towards vet fees (and Direct Line will pay less) if you opt for a higher excess. Our reviews, guides and tools simplify credit cards and help you get the most out of them. We like that Agria is a specialist pet insurer with a long history. ), Upper age limit for new policies of 10 yrs, 11 months. Symphony Digital Ltd is not responsible for any inaccuracies. Any house calls, out-of-hours calls or stays at the vet must be absolutely essential—and the vet must confirm that such action was necessary to prevent your pet’s condition from seriously worsening. Erin Yurday is the CEO, Co-founder and Editor of NimbleFins. ), Access to fully qualified veterinary professionals via video chat or web chat at any time, Cover if you have to cancel (less than 7 days before you were due to leave) or curtail your holiday because your pet needs emergency life-saving surgery or goes missing (full details can be found in the, Cover for boarding fees when you're an inpatient at hospital for at least 4 days (full details can be found in the, Cover in the EU (Pet Travel Scheme) with a 30 day limit per trip, max 3 trips per policy period. Find out what genuine customers have said about pet-insurance.co.uk. Policyholders have up to 12 months from the first treatment of a condition in which to submit claim forms and supporting documents. 1179980.) You must provide evidence of the amount you paid/donated for your pet or else you will only get £35 for a cat or £70 for a dog. Direct Line sells two types of accident & illness pet insurance: Time Limited and Maximum Benefit. The Company receives compensation from the third parties (Partner Insurers) included on this site which includes payment for sales generated by users clicking through buttons on this Website to the insurers site and completing a purchase.Â, We display the insurers on the insurers listing page in order of their Ranking score. In October 2014 our sister site, Pet Insurance Surveys, conducted a claims satisfaction survey in which Direct Line achieved an average rating of 4.3/5.0 from 25 reviews. Their customer reviews highlight a few issues and whilst you can add some nice-to-have features, there are some drawbacks to learn about before you decide if Direct Line is the best pet insurance for you. Quick Takeaway: If you want a Lifetime plan (not available from Direct Line), you might want to consider PetPlan, the biggest UK pet insurance brand. They were ranked 11th of the 16 providers for whom 6 or more responses were received. It was ranked 4th out of 25 companies. The guidance on this site is based on our own analysis and is meant to help you identify options and narrow down your choices. This ensures insurers with a more statistically valid review score appear ahead of those with only a few reviews.Â, We receive payment from advertisers to feature in emails we send to users who have opted in to receive offers from third parties. Direct Line offers insurance for cats, dogs and horses - this review specifically looks at its cat and dog policies. Third Party Liability cover is available for dogs up to £2.5million. I've just taken out essential cover for a couple of spaniels, with a claims limit of £4000. To see how Direct Line's car insurance compares to other policies check out our guide on the best and worst car insurance. ", "3 lumps removed from pet and 3 lots of excess removed from claim". Depending on factors including where you live and the type of dog you may be quoted a higher or lower cost. Below you can see how insurance premiums can change with a higher excess. Queried this insurance is direct line pet reviews we never had a direct line pet insurance review compiles the treatment arises during a vet. Direct Line is owned by UKI. Direct Line is the UK's leading direct car insurer. This is why we designed Waggel with only one, lifetime policy and our digital platform makes signing up and claiming so easy your pet could do it. They offer 2 types of customisable pet cover with multiple additional options available. Optional voluntary excess of £160 for cats and £190 for dogs. They have dealt with our no-fault claim swiftly and kept us informed when we might need to be involved in giving evidence. Before deciding upon a Direct Line policy, be aware that Third Party Liability for dogs does not come as standard but may be added to your policy for an additional fee(it's usually included as standard in the UK marketplace, so consumers might not be aware they need to add this). The leading source of independent pet insurance reviews. While Direct Line has earned 4.2 stars out of 5 at Trustpilot, these reviews reflect a mix of all of their insurance products, from car to home to travel to pet. There is no excess increase for older pets. £80 excess for vet fees for cats and £95 excess for vet fees for dogs. Direct Line's Advanced plans offer a Maximum Benefit per condition of £8,000. ", "... been trying to ring them on the 0800 number for THREE days now, on hold on hold on hold...", "Comprehensive cover. Due to this, many vets are accustomed to submitting claims on behalf of pet owners, which can save you a lot of hassle—plus you get a full 12 months to submit claims for reimbursement. Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. Direct Line pet insurance is designed to cover unexpected vet bills and give you peace of mind. 14 of 18 insurers by customers. In December during the COVID-19 lock-down, instead of contacting my insurance, I'd received a letter stating legal action will be taken against me as Direct Line hadn't received their outlay payment from my insurance and due to it's my fault I'm held responsible to PAY UP. ","formType":"Insurance","onCurrent":true,"options":[{"label":"Car Insurance","url":"https:\/\/quote.nimblefins.co.uk\/car-insurance?id=76f4ecd6e1ca7c2f442633593566fdaa","value":"car"},{"label":"Home Insurance","url":"https:\/\/quote.nimblefins.co.uk\/home-insurance?id=76f4ecd6e1ca7c2f442633593566fdaa","value":"home"},{"label":"Motorbike Insurance","url":"https:\/\/quote.nimblefins.co.uk\/bike-insurance?id=76f4ecd6e1ca7c2f442633593566fdaa","value":"motorbike"},{"label":"Pet Insurance","url":"https:\/\/www.nimblefins.co.uk\/redirect?link=https%3A%2F%2Fwww.comparecover.com%2Fxml%2Faffiliate.cfm%3Faffiliate%3Dnimblefins%26affiliatenumber%3D223%26type%3Dpet","value":"pet"},{"label":"Travel Insurance","url":"https:\/\/www.nimblefins.co.uk\/redirect?link=https%3A%2F%2Fwww.comparecover.com%2Fxml%2Faffiliate.cfm%3Faffiliate%3Dnimblefins%26affiliatenumber%3D223%26type%3Dtravel","value":"travel"}],"title":"Compare Cheap Pet Insurance"}, "Was no fuss, sent off claim form and received payment, within two weeks.". We've scoured through hundreds of reviews to see what real customers have to say. {"applyCallToAction":"Get Quotes","defaultSelectedItem":"pet","description":"Pet cover can help with vet bills. £2,500 for vet fees for travel in the EU. Direct Line's Essential cover will cover new conditions for up to 12 months from the first date of treatment, with a vet fee limit of £4,000. Our price checks also showed that the Overseas Travel package added around £13 per year and the 5 in 1 package added around £110 per year to the young, crossbreed dog's insurance quote. Have a read through the Direct Line Pet Insurance reviews below and you’ll see many TopCashback members who bought a policy from them through us were clearly pleased with their experience. Choosing the higher excess should lower your premium, but may not be worth it if you need to claim. Here are the two Direct Line policies on offer: Pet owners can choose a fixed excess of £95 or £190 for dogs, or £80 or £160 for cats. They don't sell Lifetime or Accident Only cover. Their Advanced Cover is a Maximum Benefit policy offering £8,000 per condition with no time limit and covers accidents, illness, disease, complementary treatments and dental disease up to £1,000 cover, included in the overall cover limit. Our price comparison showed that M&S pet insurance premiums are quite competitive to the average cost of pet insurance in the UK. We review the policies & find out what they include and how much they cost. Additional cover available for Advertising and rewards if your pet is lost, overseas travel cover, pet boarding fees if you are hospitalised, death cover up to £1,500, lost pet cover, holiday cancellation cover because of your pets urgent needs. In that case, up to £110 towards out of hours fees would be covered. I made the error of switching from petplan to direct line to try and reduce my monthly premiums. Before you take the insurance read the policy line. Direct Line pet insurance has earned a remarkable 8.9 out of 10 stars from more than 2,000 customers at Reevo. What’s more, it also offers a 12.5% discount for insuring more than one pet under a pet policy. If your vet charges more, you might get less back from a claim than you expect. (Root canals and crowns not covered. Dental treatment included in the £15,000 of vet fee cover. This compensation may impact how and where offers appear on this site (for example, the order in which they appear). They're able to charge lower premiums by having the pet owner pay a 10% copay in addition to the fixed excess (of £95 or £160 for dogs, £85 or £160 for cats). Hydrotherapy and physiotherapy are subject to £35/session limits, max of 15 sessions. Buy online and get 12 months for the price of 9. Direct Line offers a wide range of financial products including home, car, travel and pet insurance. What does Direct Line offer? The Direct Line email address for pet insurance claims is [email protected]@com, and their physical mailing address is Pet Claims, Leeds Processing Centre, 42 The Headrow, Leeds, LS1 8HZ. While the average cat or kitten might be bought for less than £50 – often they are free to a good home – pure-bred pedigree cats can have a value measured in the hundreds and even thousands of pounds, as can many dogs. Direct Line cover dental injury on both of their plans, but only their "Advanced" plan covers dental illness (e.g., tooth decay, gum disease, etc.). ", "Price hikes following claims and pet turning 10 yrs old. Some offers that appear on this website are from companies from which NimbleFins receives compensation. As well as looking at how Direct Line's car insurance policy stacks up against others, we've also analysed how customers who have recently made a claim feel about it too. Pet insurance customer reviews Want to know how we stack up? Pet cover can help with vet bills. Direct Line has been a fantastic… Direct Line has been a fantastic insurer, nice response to me but their accident repairer are rubbish returning car back to you after 3 months full of dusty dirty stuffs, couldn't clean and valeting a repaired car and up till now my car tail gate still drip water into car booth. Read reviews from pet owners just like you. When my vet asked to speak to a vet at DL … But prices will vary depending on the age and breed of your pet, as well as other factors. Legal and General Pet Insurance offer 3 different levels of insurance for your dog. Since we bought Tizzie she was covered by Petplan. Bottom Line: If you're very price conscious, you'll probably find a lower premium and better value with Animal Friends plans with the option of Lifetime cover. Established in 1985, Direct Line was one of the first direct car insurers in the UK. To better understand the value of Direct Line Pet Insurance you need to look at it in the context of other available options. Direct Line pet insurance is underwritten by U K Insurance Limited (Registered Office: The Wharf, Neville Street, Leeds LS1 4AZ. Never had a claim quibbled. The Direct Line Essential Pet Insurance cover is a 12 month Time Limited policy offering up to £4,000 cover per condition in 12 months. However, the multipet discount is introductory and only applies for the first 12 months of the policy. Individual treatment limits may apply. NimbleFins is a research and data-driven personal finance site. Read more on LinkedIn. Read customer reviews for Direct Line Pet Insurance which provides all customers access to PawSquad offering live chat and video calls with UK vets 24/7. Direct line is the worst company ever Direct line is the worst company ever. Direct Line Reviews – Pet Insurance Surveys. Read unbiased reviews and ratings from our pet insurance customers. There are multi pet discounts and you can submit claims online with Direct Line happy to deal with your vet direct. No, Direct Line does not have Lifetime cover—their "Essential" plan is Time Limited and their "Advanced" plan is Maximum Benefit per Condition. That is, they will pay a maximum amount for certain procedures or tests. Direct Line Pet Insurance. According to the data, Direct Line prices seem to be roughly in line with the average cost of pet insurance in the UK market. Keep in mind that bilateral conditions are conditions that affect a body part of which your pet has two (e.g., ears, eyes, ligaments, etc.) With pet owners understandably wanting to make sure that they choose the best pet insurnace company, Smart Money People is the place for independent Direct Line pet insurance reviews. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. One benefit of Direct Line policies is that they're relatively stripped back, which can help to lower the premium for pet owners who really just want vet health cover. Direct Line offers two pet insurance policies: one Time Limited and one Maximum Benefit, offering £4,000 and £8,000 of cover, respectively. Direct Line offers pet insurance for dogs and cats. Despite the Direct Line pet insurance reviews not being the best, it is still one of the best ones to go for on the market and is ranked as one of the leading providers. Our mission is to use the power of YOUR reviews to help increase … There policies are flexible so you can customise your cover to suit you and your pet. We strive to provide a wide array of offers, but our offers do not represent all available pet insurance companies or products.Â, All information displayed is summarised from the insurers’ sites and all indicative costs and policy limits are subject to exclusions and conditions. People who mentioned Direct Line themselves left comments such as “great service, great price”, “excellent from start to finish” and “very easy to deal with, would recommend”. Compare all the major pet insurers’ policies to find just the right one for your pet… Only available for dogs up to 9 years old and cats up to 11 years old; You must provide evidence of the amount you paid/donated for your pet or else you will only get £35 for a cat or £70 for a dog, Reimbursement of purchase price of your pet (up to £1,500), if he/she dies due to accident. Find out more: pet insurance explained; Does Direct Line offer the best pet insurance? Read our full disclosure here. Read review of Direct Line Pet Insurance Pet Insurance. Those with older pets can insure their dogs and cats with Animal Friends, as there is no upper age limit for new policies, even Lifetime cover—but there is a 20% copay (in addition to the £99 fixed excess) for dogs aged 8+ and cats aged 10+. 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