There are universal 2 golden rules of employee grievances handling which are as follows: Grievance procedure is very important to save a company/organization from serious consequences which are given below: Employment Contract – Things to Consider and Check, Attendance and Sickness Policies from Employers and Employees Perspective, A very helpful question to ask an employee raising  a grievance is. However, if it is part upheld or rejected or the employee remains aggrieved, the process may move on to the next stage. Organizations should set standards of performance and conduct that are reinforced by company rules. The validity of a grievance depends upon whether or not there is “just cause” or reason for such complaint. Appoint an appropriate manager to deal with the employee’s grievance. Grievance Handling Procedure (Unionised (Step 1. A fair and comprehensive disciplinary procedure is necessary to deal with an employee who deviates from these … Establish tentative solutions 4. Excellent and speedy advice just what I needed. An effective grievance procedure is important in fostering a culture of fair treatment that encourages commitment and staff retention. Staff Grievance Procedure v1.0 Page 3 of 6 1. Understanding the damaging effect of workplace bullying, Don’t let a grievance have a negative impact on the bottom line, Understanding the role of a Rep at disciplinary and grievance hearings. So, urgency to address grievance should be given highest priority. Surprised because they gave a genuine free legal advice within an hour of me sending in my inquiry. Raise the grievance to…: Grievance Handling Procedure The type of grievance, whether it is individual or general will also determine who should handle the grievance process. To obtain, where possible, a speedy resolution to the problem. 4. The grievances of the employees are related to the contract, work rule or regulation, policy or procedure, health and safety regulation, past practice, changing the cultural norms unilaterally, individual … This will lower the detrimental effects of grievance on the employees and their … Grievance meeting: After the investigation, the employer should hold a meeting with the employee so that person has an opportunity to explain the complaint. grievance procedures for members are contained in the Divisional Regulations. Steps in Grievance Handling. If the grievance is upheld, it may be resolved at this stage. The Acas Code of Practice on Discipline and Grievance Procedures (2) provides statutory guidance that all employers are encouraged to follow in regards to the grievance process. Our dedicated adviser are here to answer your questions and help you with your concerns. In fact such informal grumbles are part of everyday working life and probably do not require much attention. Grievance procedure should be demonstrated fairly. Outstanding ! 3. The word grievance means a real or imagined cause for complaint, especially unfair treatment. In order to handle employee grievances, there should be a recognised, established and clear procedure in place which has been communicated to all employees. Student Grievance Handling Procedure V2 (11 February 2020) Page 3 of 7 2.3. The employee has a statutory right to be accompanied at a grievance hearing by a trade union representative or work colleague (4). 3. Decision: Based on evidence, the employer will need to decide whether to uphold or reject the grievance. 5. Investigation: Right after receiving a grievance, the employer should carry out an investigation. Stage One – Formal Grievance … 3. grievance and completing the Grievance Application Form. A grievance procedure is used to deal with a problem or complaint that an employee raises. 6. 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