If you’re traveling by yourself, we actually recommend shooting for a bulkhead window seat (1A, 1L, 9A or 9L), since you’ll have more room for your feet and won’t be staring at the head of the person in front of you. United Polaris seats were designed for relaxation and restful sleep. And thankfully there are no fuel surcharges when you redeem KrisFlyer miles for United-operated flights, so expect to pay less than $10 in taxes. United Polaris pre-departure champagne. This well-rounded, ultra light fitness tracker helps you sleep better, train smarter, and find the balance in your life – it's your assistant on your way to better fitness. A few weeks after booking I got a notification from AwardWallet telling me my seat assignments had changed from two middle seats to two window seats in different rows. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). If you’re not familiar with ExpertFlyer, you should start by reading this beginners guide. Another difference with the new Polaris lounges is their stricter access requirements. United’s handy Polaris tracker website (above) paints a fairly complete picture, but it’s typically a bit delayed. ExpertFlyer offers a number of different search options, but you’ll want to make sure you’ve selected the seat map search before filling in the info for your chosen flight. © 2021 THE POINTS GUY, LLC. The airline expects its remaining 11 787-8 to also be fitted with Polaris by the first quarter of 2021. Along with the airline’s 7 787-10s (out of 14 on order), these are the only planes in the fleet where you’re absolute… When looking to book Polaris seats, make sure to verify your route and flight will have the new seat, in addition to the Polaris service offered aircraft new and old. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. Join us for a free virtual event hosted by our friends at Drift, RevGrowth Digital Advertising. This flight is operated by a 777-200ER, and we know from United’s Polaris tracker website that 37 of the carrier’s 51 772s have completed the retrofit process. United has come a long way since the early days of the Polaris business class launch. Solo travelers should opt for an odd-numbered window seat, while couples traveling together should pick a center D/F pair in an odd-numbered row. Terms apply to the offers listed on this page. While the Polaris soft product (food, service, amenities) rolled out a little early, the full experience, including the redesigned modern seats, launched in early 2017 when United took delivery of its first Boeing 777-300ER. Featured photo by Zach Honig/The Points Guy. Of course, it would have been difficult to know what 2020 would look like. The 787-10 has all 44 of its Polaris seats spread across 11 rows in a single cabin. The two-story, 28,120-square-foot lounge located in the International Terminal at SFO was designed with sweeping views of the airport and the San Francisco Bay Area. The 767-300ERs are an equally tricky story, with only 57% of them having received the new Polaris treatment. I would like to subscribe to The Points Guy newsletters and special email promotions. Elite members with Star Alliance Gold designation on their boarding passes don’t get automatic access when flying economy (as they would with regular United Clubs). © 2021 THE POINTS GUY, LLC. The first is AwardWallet. However, if you do find saver business-class award space (I fare class on United, just like all other Star Alliance carriers), you should be able to book it with any of the below programs. United Airlines is rearranging its Polaris coverage over winter. United Airlines is also expecting 13 new 787-9 aircraft to be delivered next year. It’s up to you to decide how much you care here and how much risk you’re willing to take. More and more Boeing 767-300ER and 777-200ER offer the seats as well. Our focus as we developed the United Polaris experience was on providing our international travelers with what they've asked for: better sleep in the sky. A Polaris Update and Polaris Mod Schedule to indicate the status of specific aircraft are maintained by those that manage the United Airlines Fleet Website. It wasn’t just United’s aging fleet that was in desperate need of a facelift, and part of Polaris includes bringing the ground experience up to modern day standards. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Initially United just introduced the new service as well as a new lounge, and then a few months later the first plane with the new Polaris seats came into service. Terms apply to the offers listed on this page. Since you’ll find Polaris primarily on long-haul flights to Europe, Asia and South America, we’ll focus on those destinations. As a member of Star Alliance, there are several different programs that make it easy to book awards on United. For now, your best indicator of whether you’ll be getting the full Polaris experience is still the aircraft on which you’re flying. When you’re training to reach a specific fitness goal, fitness trackers and sports watches can be a huge help. The new Polaris cabin looks very sleek and is especially blue, due in large part to the aggressive use of mood lighting. Unfortunately United recently announced plans to pull its award chart for flights beginning Nov. 15, 2019, though it’s already effectively using variable/dynamic pricing for many of its flights. If the first available seat for upgrade is a United Premium Plus seat, we will continue to look for space in the United Polaris business class cabin should it become available. Between United’s Polaris tracker, third-party Mainline Fleet Tracking and using ExpertFlyer to search for the new Polaris seatmap, you should be able to minimize the odds of any disappointing surprises. In between those two extreme ends of the spectrum (with the 767-300ERs and 777-200ERs), there’s a whole lot of gray area. While Aeroplan passes on massive fuel surcharges for some airlines, including Lufthansa, they don’t for United. According to the Polaris tracker website Dulles is the only location currently under construction, but United hasn’t shared updated opening dates for any of these lounges so it might still be a while until they open their doors to premium passengers. United currently offers internet service from several providers including ViaSat on aircraft with premium transcontinental service, serving select transcontinental routes.. United Polaris was introduced in December 2016. Thankfully United has come a long way since those early days, taking delivery of new aircraft equipped with the sleek Polaris cabin and retrofitting dozens more. You don’t need an encyclopedic knowledge of different aircraft models to do this research, as the pattern is same for every long-haul aircraft in United’s fleet: 777s and 787s with the new Polaris seats have a 1-2-1 layout in business class, while those with older seats do not. Everything US citizens need to know about the Bahamas’ simplified entry process, Blue Cash Preferred® Card from American Express, Tel Aviv (TLV) — only flights 90/91, though flights 84/85 are operated by a 787-10 with Polaris seats, Shanghai (PVG) — seasonally, from Oct. 27 to March 27, U.S. to Australia & New Zealand: 80,000 miles, U.S. to Europe: 55,000 – 57,500 miles (depending on final destination), U.S. to Asia: 75,000 – 77,500 miles (depending on final destination), U.S. to Southern South America: 55,000 miles, U.S. to Asia: 105,500 – 115,000 miles (depending on final destination), U.S. to Australia & New Zealand: 130,000 miles, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. You can tell you’re on an updated plane by looking for the 1-1-1 configuration (rather than the 2-2-1 on the older layout). CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. The retrofitted 767s are a much simpler story. While American Airlines quietly began opening new lounges and retrofitting existing planes without much fanfare, United took a more marketing-oriented approach. Window seats (A and L) in odd-numbered rows are the best choice for all passengers, as there’s no way to sit next to someone you’re traveling with in this 1-1-1 layout. This means that you have an almost 75% chance of scoring an updated onboard product. *Bonus value is an estimated value calculated by TPG and not the card issuer. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). All of United Airlines B777-300er and B787-10 offer the new Polaris Business Class product. Aeroplan is another great option for booking United award tickets since you can transfer points from American Express Membership Rewards as well as Capital One. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). You can use United’s Polaris tracker tool as a guide for determining which planes have available seating. Instead of opting for a standard reverse herringbone or staggered seat like many airlines, United has an exclusive five-year license on the design for these seats, so it’ll be a while before any airline can copy the Polaris layout. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. I love using this tool to manage all my travel reservations, as it keeps me from making stupid time zone mistakes or not having an important confirmation number in front of me when I need it. A total of 21 will eventually contain the high-density premium cabin layout, complete with 46 business-class seats and 22 Premium Plus seats. As you’ll see in a moment, this means you aren’t guaranteed to get the full Polaris experience. Please view our advertising policy page for more information. Each of the Polaris lounges features an open and airy design, restaurant-quality a la carte dining, and an aviation-themed cocktail menu. (It also partners with Capital One, though at a relatively poor 2:1 transfer ratio.) These lounges are restricted to passengers traveling in international Star Alliance business or first class. *Bonus value is an estimated value calculated by TPG and not the card issuer. A few of these planes are already operating, and we tested the new configuration out on its first flight from Newark to London-Heathrow. While the Polaris soft product (food, service, amenities) rolled out a little early, the full experience, including the redesigned modern seats, launched in early 2017 when United took delivery of its first Boeing 777-300ER. For example, 60,000 points are worth $750 toward travel. Is Amtrak’s big Rail Passengers Association point bonus worth the cost? Let’s start with the good news: If you’re flying on one of United’s 21 777-300ERs or 11 new 787-10s, you are absolutely certain to get the new seats. Download U.S. and International maps of routes served by United. This included opening nine new Polaris lounges around the globe. Mobile Tools; Open UnitedHub.com in a new tab; Open United's Facebook page in a new tab CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. You’re good to go if you’re flying a 777-300ER or 787-10, but that’s where the certainty ends. Please view our advertising policy page for more information. The same holds true for 12A and 12L on the 772 and 16A and 16L on the 77W. Unfortunately, this isn’t foolproof, as United’s 767-300ERs and 777-200s are all listed the same way (“763” and “772”, respectively). This post contains references to products from one or more of our advertisers. ALL RIGHTS RESERVED. The other major problem is that dynamic pricing generally reduces the amount of saver-level award space available, and if United doesn’t have any saver inventory you won’t be able to book these flights using partner programs. I quickly changed our reservation back to a middle pair of seats, but without AwardWallet’s help, I might have missed this important change. What you’re hoping to see instead is the 1-2-1 configuration shown below: This tells you, at the very least, that this flight is currently scheduled to be operated by a Polaris equipped jet, but as we’ll talk about in a minute even that isn’t a 100% guarantee. This flight is operated by a 777-200ER, and we know from United’s Polaris tracker website that 37 of the carrier’s 51 772s have completed the retrofit process. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. Regardless of whether you’re alone or with a friend/family member, seats D and G in even-numbered rows are worth avoiding, as they don’t provide any privacy nor do they have any window views to make up for it. Today we’re going to give you some strategies to help with that very goal. The Points Guy will not sell your email. We worked with ergonomics experts and ran two rounds of sleep test to create the most comfortable inflight experience yet. If you’re looking to fly United’s new 787-10 on a transcontinental route, it’s cheaper to book through Avianca than United. So far, the first five have opened in Chicago (ORD), Newark (EWR), San Francisco (SFO), Houston (IAH) and Los Angeles (LAX). This means that there are eight 787-8s and 23 787-9s that still need to be retrofitted. View our latest valuations here. Oceania. Simply fill in your flight information and ExpertFlyer will send you an email if it detects a change in your scheduled aircraft type. While there are many things about the way United introduced Polaris that rightfully angered some customers, it’s nice to see an airline investing a significant amount of money to deliver a better onboard experience. Originally United’s plan was to reconfigure some 777-200 aircraft with the new seats this year, though they’ve been having significant issues with Zodiac , … The Polaris service includes a host of improvements over the old options, including all-new in-flight dining menus, seats and in-flight amenity kits. Either $5 or 5% of the amount of each transfer, whichever is greater. As a result, it’s critical that you do your own homework. For more TPG news delivered each morning to your inbox, sign up for our daily newsletter. Stay connected with United. If you’d been holding off on booking a Polaris trip, United’s switch to dynamic award pricing likely threw a huge wrench in your plans, but here’s hoping that you’ll be able to experience the full Polaris product on your next international United flight! Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. Editor’s note: This post has been updated with additional fleet information. A RED VENTURES COMPANY. One of them is a new aircraft alert. Meanwhile the retrofitted 777-200s feature 50 of the same seats, with 32 in the forward cabin and 18 in the rear. How to check if a United Airlines flight offers the new Polaris seats? This site does not include all credit card companies or all available credit card offers. For an explanation of our Advertising Policy, visit this page. A Polaris business class seats on United’s 767-300ER back in February, when the world was very different. Some comments below may refer to an older version of this guide. I flew United 777-300ER Polaris between San Francisco and Hong Kong a couple of months ago, and had a good experience. There are four more locations waiting on Polaris lounges, including United’s hub at Washington Dulles (IAD) and three international locations: London (LHR), Hong Kong (HKG) and Tokyo (NRT). United’s Polaris tracker shows that one 787-8 and three 787-9s are currently flying in the new retrofitted configuration. On the results page (which may take some time to load), you’ll see the bad news: on a number of future dates, including Feb. 19, 2020, UA881 appears to be operated by the old eight-across configuration, a far cry from the sleek Polaris seats. You have two great ways to keep an eye on your reservation and know in advance if your flight is getting a serious upgrade or downgrade. While ExpertFlyer can be a great option for actually finding award inventory, we’re going to use it to check the seat map of a few different United flights so you know how it can help in your search for Polaris. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. Please view our advertising policy page for more information. A workout tracker will make all your hard work visible – you’ll always know how demanding your workout was and how many calories you burned. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). At 22 inches wide, SeatGuru says that the seats on the 772 are one inch narrower than the 77W, but when TPG Senior Writer JT Genter flew the first 772 retrofitted with Polaris seats, he said it felt the same as the 77W. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. While the core design elements of the Polaris cabin are identical across the fleet, there are minor variations between different aircraft types due to sizing constraints. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. United Polaris menu & fast track card. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. If, on the other hand, you’re only looking to fly the most up-to-date product, you simply can’t be certain that that you’ll get a plane with the new Polaris seats. Solo travelers will prefer an odd-numbered window seat (A or L). While it will be a while until these seats are actually representative of United’s long-haul fleet, this product is undeniably a huge step up from the one it replaced. Between frequent sales on purchased miles and two new transfer partners (American Express Membership Rewards and Capital One) it’s easier than ever before to top up your LifeMiles balance. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. You’ll pay only 25,000 miles, as Avianca doesn’t add a surcharge for transcontinental flights. I quickly logged into ExpertFlyer and, lo and behold, the five-hour regional hop to the Maldives had been upgraded to an A350 with Qsuite! United’s 777-300ERs feature 60 Polaris seats in a customized 1-2-1 configuration, with 28 seats in the front cabin and 32 in the rear. United is using its newest jet to give a serious upgrade to some transcontinental routes, launching the 787-10 on its premium Newark (EWR) to Los Angeles (LAX) route, with Newark to San Francisco (SFO) to follow as it takes delivery of more planes. Due to the smaller fuselage of the 767, the Polaris seats here are 24 inches wide and have 75 inches of pitch. United Airlines has provided Business Traveller with an update on the rollout of its Polaris business class seat, with 15 aircraft now fitted with the new product.. Is Amtrak’s big Rail Passengers Association point bonus worth the cost? United Polaris is a reinvention of our international premium cabin travel experience, offering elevated comfort and service from lounge to landing for a restful night's sleep in the air. This means that your “free” ticket really will be as close to free as possible, with under $10 in taxes. This means that on a given route, the exact same plane type may have a different seat configuration from one day to the next. If you’re willing to take the risk of ending up with the old eight-across business class seat, you should still do your research before booking. Seat selection on the 767 follows the same guidelines as the 777s. Related: The 9 best credit cards for flying United The airline’s current Polaris-equipped fleet actually breaks down as: Boeing 777-300ER: 21 of 21 (new) Boeing 777-200ER: 38 of 51 (retrofitted) Boeing 787-10: 11 of 11 (new) Boeing 787-9: 1 of 25 (retrofitted) It’s easier to search for award space if you perform an advanced search on the United website and check the box that says “my dates are flexible,” but as you can see, San Francisco to Hong Kong doesn’t have a single saver-level business-class award seat for months at a time. Europe. Unfortunately since then, United’s execution of Polaris service has left a … According United’s Polaris tracker, the airline has already reconfigured 13 of 14 Boeing 767-300ERs, 13 of 51 Boeing 777-200s and all of its 777-300ERs and 787-10s were delivered to the airline with the new seats. Let’s use UA881, United’s daily nonstop flight from Chicago-O’Hare (ORD) to Tokyo-Narita (NRT) as an example. While the 787-10 seats the most passengers of the various Dreamliner configurations, it has the shortest range at only 7,400 miles. Either $5 or 5% of the amount of each transfer, whichever is greater. This site does not include all credit card companies or all available credit card offers. It was originally published on Jan. 24, 2019. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. The disconnect between expectation and reality created some real disappointment, especially for business-class passengers who shelled out thousands of dollars only to be seated in the infamous eight-across, “dorm-style” cabin. It’s clear that a lot of thought went into designing these seats, which include storage cabinets, side tables, and personal lamps. Polar Unite is a waterproof fitness watch with advanced wrist-based heart rate and connected GPS. Couples traveling together should pick seats D and G in an odd-numbered row (shown below) so they’ll be able to communicate during the flight. Overall, of the aircraft that have been started, that’s a 62-percent chance of getting Polaris. United has since taken delivery of all 18 of the 777-300ERs (also referred to as “77Ws”) that is has on order. And you never know; you might end up sitting next to United CEO Oscar Munoz and getting the chance to chat! Just like there are certain planes (777-300ER and 787-10) that guarantee you the full Polaris experience, there are ones (787-8 and 787-9) that almost guarantee that you won’t get Polaris seats, at least not yet. Missing from this list is United’s (relatively young) fleet of 787-8s and 787-9s, none of which have been retrofitted to feature the new seats. How to Earn Miles to Book Polaris This site does not include all credit card companies or all available credit card offers. For example, 60,000 points are worth $750 toward travel. 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